Privacy Policy

1. Information We Collect

1.1 Personal Information: When you enroll in our courses, we collect personal information including:

• Name, email address, and phone number
• Professional information (experience level, organization)
• Payment information (processed securely through our payment providers)
• Course progress and completion data
• Communications with our support team

1.2 Technical Information: We automatically collect certain technical information when you use our services:

• IP address and device information
• Browser type and version
• Usage patterns and course interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

• Provide course access and educational services
• Process payments and manage your account
• Send course updates, certificates, and important notifications
• Provide customer support and technical assistance
• Improve our courses and platform functionality
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

3.1 We Do Not Sell Personal Information: RDM does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers: We may share information with trusted service providers who assist us in:

• Payment processing (Stripe)
• Email communications
• Website hosting and security
• Analytics and course improvement

3.3 Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Limited access controls for staff members
• Secure data storage with regular backups

5. Cookies and Tracking Technologies

5.1 Essential Cookies: We use cookies that are necessary for the website to function properly, including:

• Session management and user authentication
• Security and fraud prevention
• Course progress tracking

5.2 Analytics: We may use analytics tools to understand how our courses are used and to improve the learning experience. You can opt out of analytics tracking through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course completion records and certificates are maintained indefinitely for verification purposes. You may request deletion of your account data, subject to our legal and business requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you are under 18, please obtain parental or guardian consent before enrolling in our courses.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and sending email notifications to registered users.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: